How it works

From question to answer, in minutes.

Alive MD lives where you already are. Here is exactly what happens after you join.

WhatsApp-firstNurse-ledPhysician-supervised

Choose your plan and join online

Two minutes, no insurance and no waiting list. A short secure intake gives your care team your history up front, so the first message isn’t a blank page.

2-minute signupSecure intakeInstant activation

Save your care team in WhatsApp

You receive a dedicated Alive MD number. Save it, send your first message, and a licensed nurse picks it up — any hour of any day.

Dedicated number24/7 availabilityPhotos, labs, pharmacy details

Nurse-led triage, physician-supervised

Your nurse handles what nurses handle and escalates anything that needs a doctor. A supervising physician reviews the case and signs off on the plan.

~15 minute first replyFull history attachedPhysician sign-off

Refills and visits where your plan includes them

Plus adds one physician-reviewed refill each month, sent to your pharmacy. Max adds a monthly one-to-one video visit and priority replies.

Refills: Plus & MaxVideo visits: MaxPriority queue: Max

What’s included

Four things your membership does.

Ask anything, any hour.

Your care team is a WhatsApp message away — 24 hours a day, seven days a week. Nurses answer first and pull in a physician the moment your question needs one.

Unlimited clinical messaging
Typical first reply in ~15 minutes
Send photos, labs or pharmacy details
The same team every time — no re-explaining

Care · Plus · Max

Medication answers you can act on.

Dosing, timing, interactions, side effects and what to do when something feels off — reviewed against your history rather than a search engine.

Dosing and timing guidance
Interaction checks across your medications
Side-effect triage
Plain-language explanations of results

Care · Plus · Max

One refill a month, handled.

On Plus and Max, a licensed physician reviews and issues one prescription or refill each month, sent directly to the pharmacy you choose.

One physician-reviewed refill per month
Sent to your pharmacy, no phone chase
For stable, ongoing medications
Controlled substances are not prescribed

Plus · Max

Face time with your physician.

Max members get a scheduled one-to-one video consult with an Alive MD physician every month — booked from the same chat thread.

One telehealth visit per month
Booked straight from WhatsApp
Review labs, meds and goals
Priority response between visits

Max

In practice

What a real thread looks like.

Nothing staged — this is the shape of a typical morning.

AMD

Alive MD care team

online · replies in minutes

Scope of care

What we can and can’t do.

Being clear about the edges is part of the service.

✓Great for

“Is this dose right for me?”
“I have a rash — should I worry?”
“Can I take these two together?”
Refills for stable, ongoing medications
Understanding a lab or test result
Deciding whether you need to be seen in person

✕Not a fit

Medical emergencies — call 911
Controlled substances
Chest pain, stroke symptoms or trouble breathing
In-person exams, imaging or procedures
Ongoing psychiatric medication management
Care outside the states we’re licensed in

Ready when you are.

Choose a plan today and message your care team within minutes.

See the plans Message us on WhatsApp

Alive MD is not for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Alive MD is a subscription membership for non-emergency clinical support and does not replace your primary care physician. Prescription and refill decisions are made solely by a licensed physician after clinical review; controlled substances are not prescribed. Services are available only where our clinicians are licensed.