
FAQ
Still stuck? Message us on WhatsApp — a person will answer.
Choose a plan, complete a short secure intake and pay online. Your care team’s WhatsApp number arrives right away.
No. Alive MD is a flat monthly membership with no copays and no insurance billing.
In the states where our clinicians are licensed. Message us to confirm yours.
No. Everything happens in WhatsApp, which you already have.
A licensed registered nurse on your dedicated care team, supervised by an Alive MD physician.
Typically under 15 minutes, 24 hours a day. Max members get priority.
Our clinicians provide guidance, triage and — where clinically appropriate — physician-reviewed care plans. Some conditions need an in-person exam, and we say so plainly.
Alive MD is not for emergencies. Call 911 or go to the nearest emergency room for chest pain, stroke symptoms, trouble breathing or anything life-threatening.
Plus and Max each include one physician-reviewed prescription or refill per month.
Max includes one direct physician telehealth visit per month.
No — not under any plan.
Yes. Prescriptions go to whichever pharmacy you choose.
No. Monthly allowances reset with each billing cycle.
Yes. Month to month, no contract.
Any time. Changes apply from your next billing date.
To HIPAA standards, and shared only with the clinicians involved in your care.
Get in touch and we’ll put something together.

Choose a plan today and message your care team within minutes.
Alive MD is not for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Alive MD is a subscription membership for non-emergency clinical support and does not replace your primary care physician. Prescription and refill decisions are made solely by a licensed physician after clinical review; controlled substances are not prescribed. Services are available only where our clinicians are licensed.